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Archive for the ‘Social Media’ Category

Top Ten Changes for Brands on Facebook Timeline

Mar 19

On February 29th, Facebook announced a “leap” to the new Timeline format for Branded pages.  In a nutshell, here are the Top Ten Changes for Brands on Facebook Timeline.  As visual case studies, we will reference Red Bull, UPS and our own Envano Timeline pages.  Drumroll please…

10. Customizable “About” Box: prominent placement allows admins to place custom content (we recommend a tagline and a website link)

9.  Highlight a Post: stretches a post across the entire length of your page (great for milestones in your organization’s or industry’s history)

8.  Pin a Post: locks a significant post to the top of your post listing (use for promotions or significant announcements)

7.  Admin Panel: integrates important information into a dashboard view

6.  Default Landing Page Setting: unfortunately….this functionality does not exist anymore in the new Timeline layout

5.  Tab Width Increases: allowing more real estate for custom promotions

4.  Private Messaging:  unfortunately, page admins can only send messages to fans who’ve contacted your Page

3.  New Tab Location and…2. Custom Tab Icons: higher visibility and customization for your tabs

And the #1 change to Facebook Timelines for Brands….Custom Cover Photo & Badge!  Much more real estate to work with, providing a very dynamic landing image for your fan page.

Honorable mention – these changes will automatically occur on March 30th, so update your pages and convert now!

Categories: All Posts, Social Media


3 Tools That Make My Interactive Marketing Life Easier!

Feb 8

As a project manager for an Interactive Marketing Agency, I am always looking for ways to make my job easier.  In today’s cloud-based world, it seems like every day there are new tools available that make it easier, quicker and cheaper than their PC-based competitors.  Here are 3 tools I use on a daily basis and why I think they are swell!


Skitch

Skitch is a screenshot tool that allows you to capture, edit, and annotate images from anywhere on the web.  Here’s what I like:

  • Easily accessed from a browser plug-in
  • Quick editing tools available within the Skitch pop-up editor
  • Click & Drag to save or send, especially in Gmail or Google Docs
  • Owned by and integrates easily with Evernote
  • Mobile version that supports multiple devices
  • And lastly…It’s FREE!

Smartsheet

Smartsheet is a cloud-based light-to-medium project management tool that is like a spreadsheet on steroids. Here’s what I like:
  • The user interface is intuitive and has adaptable templates
  • Gantt Charting feature produces client-ready timelines
  • Share projects with others online or export in a number of formats
  • Can include line-item comments and attachments such as documents
  • Integrates with Gmail, Google Docs, and Box.com
  • Mobile versions for iPhone, Android and Blackberry
  • Free 30 day trial!

Google+ Hangouts

Google Hangouts is the newest tool in our interactive toolbox.  It is a video chat tool that is integrated with Google+ and is great for communicating with co-workers who work remotely or in a separate building or floor.  Here’s what I like:
  • Can see all your hangout buddies in preview thumbnails on the dashboard
  • Main viewer automagically switches to the person who is talking
  • Easily share and view screens with others in the hangout
  • Share and watch YouTube videos and use Group Chat
  • “Hangouts With Extras” integrates Google Docs and has shared notes/sketchpad

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Categories: Social Media, Tech Talk


Can B2B Sales efforts be improved by using Social Media?

Nov 9

Social MediaSocial Media is the buzz of today’s business landscape. If you are in B2B sales, you may be wondering if Social Media is worth all the visibility it receives. If so, how can you use it to increase sales success? Is it really useful or just a waste of time? The answer is that Social Media can greatly enhance your ability to make a sale – the tricky part is that it takes some work on your part.

If you have been selling for awhile, you would probably agree that selling is the act of aligning your “solution” with another’s “problem”. This is easier said that done and the path to a sale, can be fraught with traps and blind alleys – equating to wasted time. The more you can learn about a prospective company in advance of your pitch, the easier you can determine if there is favorable alignment. Sales people that seek opportunities without a sales strategy are prone to wasting valuable time. So you are always seeking ways you can efficiently connect with potential customers.

We live in an age of abundant information. I remember my elementary education when “comprehension” was as important as “reading speed”. Likewise consuming content is necessary but using that information in a meaningful way can be the difference between sales success or sales mediocrity.

Sales leaders have the aptitude to not only fish where the fish are, but know where to find hungry fish. In other words, there are suspects and then there are prospects. Prospects are the ones that fit that special profile, that display compatibility with your organization and services/products. How can you tell which are a likely fit? One way is to determine how they engage with their customers. Social Media can provide a good deal of insight about a prospect. Are they active online, do they engage their customers, is there web site intriguing? It is likely that companies that place value on engaging with customers also value fresh ideas and innovation – seeking partnerships that support their mission.

Understanding Social Media is a “must have” to today’s sales professional. Knowing where to look and what to look for provides those clues that tell the sales pro which suspects can quickly become prospects – leading to increased sales. Solid research is essential to sales success and using social media can turn a cold call into a warm call.

So invest some time with Facebook, Google+, Twitter, Linkedin – and fill your pipeline with opportunities that you can effectively align with. More tips to follow in future posts.

Categories: All Posts, Interactive Advertising, Marketing Strategy, Social Media


More than Half of Online Consumers Rate Facebook Pages Influential

Aug 3

A combined 55.8% of online consumers rate Facebook pages influential (32.9%), very influential (16.7%) or extremely influential (6.2%) in making purchases from the retailer or consumer goods company behind the page, according to data collected by Compete in April and May 2011.

A combined 26% of online consumers visit the Facebook page of a retailer/consumer product company once a month or more.  This is an important statistics to remind companies that posting on Facebook regularly can increase awareness and sales.

A company Facebook Page must be compelling, visually stimulating, and have real-time engagement.  It is all about the fans, not about your company. The audience on Facebook is expressive, loyal, and active and also has a big influence on brands.

Final note: know your audience and have a Facebook strategy in order to build relationships, which will help increase brand recognition and sales.

Here is a good example of how Envano helped a Brand succeed on Facebook:  http://www.facebook.com/Millerwelders

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Categories: All Posts, Interactive Advertising, Social Media


What Moms Do Online

Jul 27

Email, news, search, and shopping are the top “me time” activities for Moms:

 

Moms control an estimated 80% of all household spending, or $1.7 trillion a year, and companies must understand how women’s shopping behaviors change when they have children.

Some key stats on Mom’s Smartphone usage:

- Nearly 60 percent of moms have smartphones, and 62 percent of moms access the Web through a mobile device on a regular basis—up from 22 percent just two years ago.

- Moms spend an average of 6.1 hours a day using their smartphones, compared with 2.5 hours for moms who have dumbphones, er, regular phones.

- Moms are checking weather, playing games, connecting through social media sites, listening to music, shopping, and accessing health information on their phones with greater frequency than the general population does.

To target moms, marketers need to have a strategy that is centered around their busy lifestyle.  Traditional marketing is not as effective as it has been in the past.  Moms are social, mobile & connected.

Here is a example of how Envano made “Mom’s life easier”:

 

If you don’t currently have Microsoft Tag Reader, click here to download the app for your phone.

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Categories: All Posts, Interactive Advertising, Marketing Strategy, Mobile Marketing, Social Media


Green Bay Interactive Marketing Firm wins two NAMA Awards

Feb 15

Green Bay, WI – Envano, in partnership with e1evation and a large tractor manufacturer, entered the Region V NAMA awards and received two first place awards. The first award was in “Audio/Visual/Electronic Media Tools” and featured the clients Blog. The second was in “Other Social Media” and highlighted a group of social media tools including blog, Facebook, Twitter, YouTube, Scribd, UStream and Google Reader.

The Best of NAMA Awards are sponsored by the National Agri-Marketing Association. NAMA is the nation’s largest professional association for marketing and agribusiness professionals. Winning entries in 2010 were selected from among 1,199 entries that qualified for the national awards. The entire list of winners can be found at NAMA’s website. http://www.nama.org/amc/bon/winners.htm

David Sauter, President & CEO of Envano commented, “We are honored to share these prestigious awards with e1evation. Together we implemented a social media eco-system strategy that highlights our client’s thought-leader status in the market.” Sauter added, “We focused on low cost, flexible and fast to implement social media channels with fresh content that educates, informs and entertains our client’s global audience.”

Envano is a unique blend of people with marketing savvy, technology intelligence, and creative design expertise at the forefront of interactive marketing. Envano was created in 2001 to fill an internet marketing service void in the area. It is a privately held company headquartered in Green Bay, Wisconsin. The company has grown and expanded its service market to geographic locations within the United States including Wisconsin, Illinois, Atlanta, North Carolina, Ohio, and New York as well as clients with International reach and markets.

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Categories: All Posts, Social Media


For Restaurants, Social Media Is About More Than Just Marketing

Dec 10

Social media certainly has its benefits for those who love dining and drinking. From free drinks for Foursquare checkins, to Twitter notifications about happy hours, to Facebook messages about free food, there’s always something tasty happening online.

But the social web offers a lot more than just discounts and deals when it comes to drinking and dining. Restaurants and bars are giving social media users a backstage pass to the food and the people who make it. Chefs and restaurateurs are using social media to reveal how their dishes are made, generate familiarity with chefs and provide a means for diners to share feedback.

Social Media facilitates customer service, customer awareness and when implemented correctly can build incredible loyalty with your best customers!

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Categories: All Posts, Social Media


Scribd Versus SlideShare: Do you know what we know?

Oct 18

Scribd vs Slideshare

When it comes to online document sharing there are many options. The two most popular are Scribd and Slideshare. Scribed allows users to view, print, download and upload documents in a variety of formats including PDF and MS Word. It has an embeddable PDF format which makes it easy to place files into webpages or blogs. It also has a text-to-speech feature where files can be converted to MP3 for play-back purposes.

Slideshare bills itself as the “business media site” for document sharing. As with Scribd, users may view, print, download and upload documents and easily embed them into webpages via Slideshare widgets. Slideshare’s audio feature allows users to synch audio with slideshows.

Both sites are easy to use with robust functionality. Which should you use?

Since Scribd is driven by the Google system, ads cannot be blocked. Currently there is no paid version to eliminate ads but rumor has it that one is on the way.

Slideshare’s paid versions allow users to block ads. Skinned versions cost from $36 to $249 per month and include unlimited uploads, analytics, “buzz” tracking and varying number of leads. The plans differ most with the level of control over the channel.

But monthly traffic is where the biggest difference lies between Scribd and Slideshare. In July 2010, the unique monthly traffic for each was:

Scribd.com – 4,346,540

Slideshare.net – 1,745,535

So, while more control can be achieved with Slideshare, Scribd certainly appeals to a larger audience. Do you know where your audience is? Envano can help you figure that out.

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Categories: All Posts, Social Media


3 Steps to Turn Happy Customers into Cheerleaders

Sep 15

Hearing and addressing an unhappy customer’s concerns will usually swing them over to the very happy customer you desire – Why in the world wouldn’t you ask an “already” happy customer to toot your horn a little?

A few weeks back, I got some work done on my car at a local dealership. In all honesty, I took my car to this particular dealership, because I’m the Mayor of it on Foursquare. Even if I just needed an inspection, why not also use this as another check-in to continue securing my mayorship, right? So why is this important?

There was something very interesting about the bill that I received at the end of my service. Well, not the bill itself, but a postcard that had been stapled to the bill. A very simple postcard – a logo of the dealership, a picture of a VW Jetta, and a message from the Service Manager: “Thanks for your business. If you have a few minutes, please visit any of the sites below and leave a comment or review about us”. Then there was a list of some shortened URLs that led directly to the dealership’s profile on various review sites like Yelp and Google Places.

There’s no reason for you to not being doing this with your customers.

Read more at: http://blog.hubspot.com/blog/tabid/6307/bid/6540/3-Steps-to-Turn-Happy-Customers-into-Cheerleaders.aspx#ixzz0zdbVKD1X

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Categories: All Posts, Social Media


5 Ways For Small Businesses To Get In The Location Game

Sep 7


foursquare

Location based check-in type services are this year’s overhyped topic – with good reason. While you may not understand why someone wants to be the mayor of their barber shop, you do need to recognize the behavior that social location services such as Gowalla,FoursquareYelp! and Facebook Places represents for the local business.

Shoppers these days are using the Internet to find everything locally and increasingly using mobile devices, services and apps to effectively bypass even the web to find a merchant. What that means is that local small businesses need to find ways to tap into the behavior and not necessarily try to ride the hype wave to Foursquare fame.

Below are five ways the local small businesses can capture their own personalized version of social location behavior and tap what may be the ultimate online to offline combo to produce sales.

Create virtual rewards programs – Rewards programs such as those offered by most coffee shop via punch cards or large retailers like Eddy Bauer have been around for years, but smart offerings by folks like PlacePop are making the punch card concept an easy virtual or online play. Merchants can offer their own version of a check in and capture rich data on their most loyal customers.

Ride the group buying craze – If you’re not familiar with group coupon buying services like Groupon, then you’re probably not reading this blog. Facebook app maker WildFire offers small businesses the ability to create their own group buying offers and take advantage of the viral and social nature of this play to create local Facebook engagement.

Google Places coupons – When local shoppers do turn to a search engine for local shopping they often uncover your Google Places Page (or at least you should be working to make sure they do) Google has a handy coupon tool that automatically creates mobile versions of your coupons and offer. Here’s more information on Google Places Mobile Coupons

Advertise on mobile coupon networks – You can also place your ads on Mobile coupon networks and get distribution of your coupons across many local sites.

Make your own game – The game playing aspect of many of social location biggies is an aspect that should not be overlooked when trying to develop your own strategy. The web app SCVNGRis a tool that allows you to create your own game and have it related to verified checkins for a specific QR code. This would be pretty cool for a merchant association to use to create their scavenger hunt check in game.

And, of course, make sure your business is listed with the major players – Foursquare, Gowalla, and Facebook Places

Source: ducttapemarketing.com

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Categories: All Posts, Interactive Advertising, Social Media